Welcome to Car Hire Tonbridge. These Terms of Service govern your use of our website carhiretonbridge.co.uk and our vehicle rental offerings. By using our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This agreement outlines the specific terms, conditions, insurance information, applicable charges, and your responsibilities regarding the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle from Car Hire in Tonbridge, drivers must be a minimum of 21 years old, although age restrictions may differ based on the vehicle type. A valid full driving licence appropriate for the chosen vehicle category is required, along with valid identification and proof of address. Additionally, drivers must present valid payment information and a security deposit, and comply with any other requirements outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by calling our customer service, or by visiting our Tonbridge office directly. A deposit may be necessary to confirm your booking. The remaining balance and security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT when applicable. Major credit and debit cards are accepted, with transactions handled securely through trusted payment processors.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be prepared and signed to document the state of the vehicle. Upon returning the vehicle, it should be in the same condition as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged as needed. Make sure to return the vehicle with the fuel level at the same mark as when it was picked up; otherwise, refueling charges will apply. If you anticipate returning the vehicle late, please contact us promptly, as additional fees may be incurred. You are responsible for any parking tickets, traffic violations, or related charges incurred during your rental period, along with an administration fee.
Insurance and Liability Terms
- All rentals come with basic third-party insurance included. You can find comprehensive coverage details and excess amounts in your Rental Agreement. Additional insurance options may be offered to minimize your financial liability. It is important to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess amount unless you have additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms will remain your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the advance notice provided. For precise information, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- The vehicle may not be used for illegal activities or purposes. This includes racing, rallying, off-roading, or any other dangerous maneuvers. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Vehicles must only be used for their intended purposes and within specified passenger and weight limits. Operating the vehicle outside the agreed geographical boundaries without prior consent is also prohibited.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire in Tonbridge will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims is limited to the rental amount paid in the last 12 months. This does not affect our liability for death or personal injury due to negligence or fraud.
9. Applicable Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time. Any changes take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Tonbridge Car Hire Services
Riverside Way, Tonbridge TN9 1BS, UK
Contact Number::
441892640560